Privacy Policy
HealthBridge Network Pvt. Ltd. (“we,” “our,” or “us”) values your privacy and is committed to safeguarding your personal data.
This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website
https://www.healthbridgenetwork.com.
Information We Collect
- Personal Information: Name, phone number, email address, postal address, and any medical information you voluntarily provide.
- Non-Personal Information: Browser type, IP address, referring pages, date and time of visit.
- Cookies & Tracking Data: Details are provided in our Cookies Policy below.
How We Use Your Information
We process your data for the following purposes:
- To provide healthcare service connections.
- To respond to inquiries and service requests.
- To enhance website functionality and user experience.
- To send promotional communications (only if you have opted in).
- To comply with applicable legal obligations.
Data Sharing
Your information may be shared:
- With doctors, hospitals, and healthcare providers you connect with through our services.
- With trusted third-party vendors for hosting, analytics, marketing automation, or payment processing.
- When required by law or necessary to protect our legal rights.
Data Security
We implement strong technical and organizational measures, including encryption, secure servers, and access controls, to protect your personal data from unauthorized access, alteration, or disclosure.
Your Rights
You have the right to:
- Access, update, or delete your personal data.
- Withdraw consent for marketing communications at any time.
- Request a copy of your personal data.
To exercise these rights, contact us at service.support@healthbridgenetwork.com
Cookies Policy
We use cookies to enhance your browsing experience and deliver personalized services.
Types of Cookies Used:
- Essential Cookies: Required for basic website functions.
- Performance Cookies: Help us analyse site traffic and user behavior.
- Functionality Cookies: Remember your preferences and settings.
- Advertising Cookies: Deliver relevant advertisements (if applicable).
Managing Cookies:
You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
Security Statement
We are committed to protecting your data through:
- SSL encryption across the website.
- Regular server and software updates.
- Restricted access to sensitive data.
- Staff training on confidentiality and data handling.
While we take every precaution, no method of online transmission is entirely secure, and we cannot guarantee absolute security.
Disclaimer
- All content on this website is for informational purposes only and should not be considered a substitute for professional medical advice.
- HealthBridge Network Pvt. Ltd. acts solely as a facilitator between patients and healthcare providers and does not provide medical treatment.
- Users should always consult a qualified healthcare professional for diagnosis and treatment.
Liability & Dispute Resolution
Limitation of Liability:
We will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
Governing Law:
This agreement is governed by the laws of India.
Dispute Resolution:
Any disputes will first be addressed through amicable settlement. If unresolved, they will be referred to arbitration in Mumbai, Maharashtra, in accordance with the Arbitration and Conciliation Act, 1996.
Copyright Notice
© 2019–2025 HealthBridge Network Pvt. Ltd. All rights reserved.
All text, images, graphics, and other materials on this site are our property unless otherwise stated. Unauthorized reproduction, distribution, or modification is prohibited without written permission.
Data Retention Policy
We retain personal data only for as long as necessary to:
- Fulfill the purposes for which it was collected.
- Comply with legal obligations.
- Resolve disputes and enforce agreements.
Retention Periods:
- Inquiry/Lead Data: Up to 24 months.
- Patient Referral Records: Up to 5 years (as per medical record guidelines).
- Marketing Data: Until you opt out.
After the retention period, data will be securely deleted or anonymized.
Terms & Conditions
Terms and Conditions for HealthBridge Network Pvt Ltd
1. Introduction: These Terms and Conditions ("Terms") govern your use of the services provided by HealthBridge Network Pvt Ltd ("Company," "we," "us," or "our"). By accessing or using our Platform or services, you agree to be bound by these Terms. If you disagree with any part of these Terms, please do not use our services.
2. Eligibility: You affirm that you are at least 18 years of age and possess the legal capacity to enter into binding contracts under applicable law.
3. Services Provided: HealthBridge Network delivers support-focused services for healthcare professionals, including but not limited to:
- NABH Accreditation assistance
- Social Media Management
- Hospital Information System (HIS)
- Claim Management
- Care Management
- Self-Funded Insurance
- Administrative support services
Specific terms or project scopes will be detailed and agreed upon in separate Service Agreements.
4. Service Agreements & Amendments: Service-specific provisions (scope, deliverables, timelines, fees, payment, etc.) will be captured in separate Master Service Agreements or Statements of Work. These Terms form the foundational contract structure. We reserve the right to amend these Terms. We will provide a minimum of 30 days' advance notice of any changes via email or platform notice. Your continued use of services after this notice period will constitute your acceptance of the changes.
5. Fees & Payment Terms: Fees for services will be outlined in relevant service contracts. Unless agreed otherwise:
- Payments are due within 30 days from the invoice date
- Late payments may incur interest up to 1.5% per month, or the maximum permitted under law, whichever is lower
- Non-payment may result in the suspension or termination of services
6. User Responsibilities & Conduct You agrees to:
- Provide accurate and complete information as requested
- Not misuse our platform or services, including any intent to harass, disrupt, or violate applicable regulations
- Comply with all local laws and professional regulations in operating your healthcare practice
7. Intellectual Property: All intellectual property rights in our website, platform, and materials remain the Company’s exclusive property. You are granted a non-exclusive, non-transferable license to use materials strictly for the purposes defined in your service agreement.
8. Confidentiality: Both parties agree to maintain the confidentiality of non-public and proprietary information exchanged. This obligation continues for a period of 3 years beyond the termination of services or agreements.
9. Limitation of Liability: To the fullest extent permitted under law:
- The Company’s total liability is limited to the total fees paid by you in the 12 months preceding the claim.
- We shall not be liable for indirect, incidental, special, or consequential damages, including but not limited to loss of revenue, profits, or reputation.
10. Indemnification: You agree to indemnify and hold harmless HealthBridge Network, its directors, employees, and agents against any third-party claims arising from your breach of these Terms or your misuse of the Services.
11. Term & Termination
- These Terms are effective upon your acceptance and remain in effect until terminated.
- Either party may terminate a specific Service Agreement with prior written notice as defined therein.
- Termination does not affect accrued rights or obligations (e.g., payment for services already delivered).